Frequently Asked Questions
Delivery, storage, independent testing, and what to expect when you order — explained clearly below. If your question is not covered, contact us; we aim to reply within one business day.
No. All products are strictly intended for laboratory research purposes only. They are not medicines and are not intended to diagnose, treat, cure, or prevent any condition in humans or animals.
Yes. All compounds are independently verified by a third-party analytical laboratory before dispatch. You can download the relevant Certificate of Analysis directly from each product page or from our COA library.
Testing transparency is a priority. Certificates of Analysis — including batch number, test date, and purity data — are available for all products. Visit our COA Library for the full archive.
All materials should be handled, stored, and used by qualified professionals in controlled research environments under appropriate regulatory oversight. Proper PPE and laboratory safety protocols must be observed at all times.
We dispatch all UK orders within 1 business day of payment confirmation. Standard delivery typically arrives in 2–3 working days. Orders placed before 2PM GMT/BST on a business day are prioritised for same-day dispatch.
Currently we ship within the United Kingdom only. International shipping may be available in the future — register your interest via our contact page.